Hubspot Updates: Our Top Picks - April 2023

Here's the Latest Updates for HubSpot Which We Love and Why They Matter. Some of these have been rolled out automatically and others will appear in the coming days, weeks and months in your portal. (We're still awaiting the rollout of Hubspot's payment processor in the UK - so in the meantime use Stripe to add payments links, subscriptions etc). If you have any questions about any of these updates get in touch.

SALES NOTIFICATIONS - REAL TIME

Receive instant sales notifications through HubSpot's notification platform rather than the old chrome extension method. With Google's new requirements, it's important to make a one-time update to ensure uninterrupted delivery of email opens, clicks, document views, contact and company revisits. 

If you rely on real-time sales notifications, you will need to make a one-time update to ensure you continue to receive notifications via HubSpot:

 • Set up HubSpot browser notifications, and ensure push notifications are enabled for your browser
 • Turn on notifications from the HubSpot chrome extension settings page
 • (Optionally) Choose which activity types (email opens, clicks, document views, lead, and prospect        revisits) to be notified about. Once HubSpot notifications are configured for sales activity, customers will begin receiving sales notifications as usual.

WHICH PORTALS get it?

This update is available to all HubSpot users regardless of plan.

DEALS - COLOUR TAGS

You can now create coloured deal tags, making it easier to visually scan the 'deals' board view and know which deals to prioritise. Super admins can create up to ten (10) deal tags, each based on a set of conditions. Deal tags will appear on board cards when those conditions are met.

By using these tags, sales teams can streamline their processes and focus on what's essential – building relationships with prospects, closing deals, and driving revenue. If you haven't tried coloured deal tags yet, give them a shot! You might be surprised at how much they can help.

WHICH PORTALS get it?

• Sales Starter: Deal tags apply to all pipelines
• Sales Professional, Sales Enterprise: Deal tags can be applied to a specific pipeline

Learn more in the Knowledge Base article

MULTIPLE KNOWLEDGE BASES

In the past, it was only possible to have one knowledge base within a HubSpot account. It is now possible for Service Hub Enterprise accounts to host multiple knowledge bases with distinct branding and content, all within one HubSpot account.

Companies often have diverse audiences with varying needs, which can make it difficult to find all of the answers within their website. This can result in confusion and high customer support volumes.

Hubspot Service Hub Enterprise has a solution! Users can now create multiple Knowledge Bases to cater to different customer segments and needs, making articles more targeted and effective. This update allows for easier navigation and creation of additional Knowledge Bases within the tool. These can also be accessed from within Hubspot's Chatflows - Live Chat module for websites.

WHICH PORTALS get it?

Service Hub Enterprise
Learn more in this Knowledge Base article

BLOG POSTS - DRAG & DROP MODULES

This feature allows you to drag and drop modules into the rich text area of your blog posts. Get ready to revolutionise your blog editing experience and allows you to effortlessly enhance your blog posts with visually appealing modules, simply by dragging and dropping them into the rich text area.

No more wasted time trying to figure out complex coding or relying on the help of developers. With this intuitive feature, you can easily add modules that will bring your blog to life in just a few clicks. Expanding the left sidebar and browsing the variety of modules in the "add" tab is all it takes to create an engaging blog that your readers will love.

You can expand the left sidebar and in the "add" tab find a variety of modules that you can drag and drop into the blog post rich text area for the best editing experience.

And as easily as that the feature is added to your blog and styles as you want it.

WHICH PORTALS get it?

• This functionality is available to all CMS Hub tiers.

If you'd like to find out more about any of these topics or would like further help to implement these tools within your Hubspot portal get in touch.