Email newsletters – remember when we used to call them “email blasts”?
Back then, everything was about blasting one generic message to thousands, with little regard for open rates, clicks, or engagement. Unsurprisingly, this scattergun approach wasn’t the best way to foster strong relationships with an audience.
Fast forward to today, and the landscape of email marketing has evolved drastically. Newsletters are far from dead.
When executed with care, they remain one of the most effective tools for brands to communicate their message, build connections, and deliver tangible results.
Not convinced? Let’s unpack why newsletters still matter and how you can master the art of creating emails that your subscribers actually want to open.
Gone are the days of impersonal mass emails. Today, successful newsletters are all about personalisation. We’re not talking about just sticking a first name at the top of your email (though it’s a start). True personalisation means digging deeper—a keen understanding of what your audience values, their challenges, their preferences, and tailoring content to meet their needs.
The result? More meaningful experiences for your subscribers. And when your newsletters hit that sweet spot, they build trust.
Everyone loves hyping up the next viral Tweet or Reel, but did you know that email still delivers better ROI than most marketing channels? Studies show that for every £1 spent on email marketing, the average return is £36. Why? Because emails land directly in a recipient's inbox—a space that feels inherently personal and direct.
While social media platforms are buzzing hubs of activity, they also come with distractions. On email, you’re not vying for attention alongside cute cat videos and endless memes. It’s just you and your reader.
Here’s the thing about newsletters—their success hinges on permission. When people subscribe to your emails, they’re asking to hear from you. They’ve opened the door to communication, but that trust can vanish in an instant if what you’re sending feels spammy, salesy, or irrelevant. Quality newsletters provide value, whether that’s through insightful tips, exclusive deals, or inside stories.
Remember this golden rule of newsletters: respect your audience’s inbox.
Newsletters work, but only if you work on them. Here’s a roadmap to mastering the art of thoughtful, engaging email newsletters that keep your audience coming back for more.
Not all audiences are created equal, so why treat them that way? The magic of effective newsletters lies in segmentation. By breaking down your subscriber list into smaller, relevant groups, you can serve up messages tailored to different interests or behaviours.
For example:
The more precise your targeting, the greater your chance of connecting on a meaningful level.
Subscribers should know when to expect your emails—you don’t want them wondering, “Still alive?” when your newsletter makes a random reappearance after six quiet months.
That being said, don’t overdo it. Bombardment leads to unsubscribes faster than you can say, find a rhythm that works for both you and your readers, whether that’s weekly, fortnightly, or monthly.
Your subject line is the digital equivalent of a shop window. It needs to grab attention and entice action—without sliding into the dreaded "clickbait" territory.
Some winning tricks include:
Pair this with engaging preview text for a knockout first impression.
The most successful newsletters are the ones readers want to receive. Offer genuine value, whether that’s actionable advice, exclusive deals, or just good storytelling.
Here’s what “value” might look like:
Looks might not be everything, but in newsletters, aesthetics play an important role. A messy or archaic design can overshadow even the most fantastic content.
Keep it clean, modern, and easy on the eyes:
You’ve hit “send”—now the hard (but rewarding) work of optimisation begins. Analyse your email performance using metrics like:
Use this feedback to refine and improve your strategy over time. Test and test again.
Despite various bold claims over the years, newsletters are alive, well, and thriving.
When done right, they remain one of the best tools to communicate your message directly to your audience, drive conversions, and build long-term trust.
The key is to focus on quality over quantity, respect your audience’s inbox, and deliver value strategically. Implement personalisation, segment your audience, and make your emails so good that people can’t wait to open them (and maybe even forward them to a friend!).
Looking for help crafting your next great newsletter? Tools like Grammarly or Jasper can polish your writing, while design platforms like Canva ensure your layout is spot-on.
The world of newsletters is evolving—ready to hit send on success? Find out more on our digital marketing content page or reach out to get started.